Return Policy

Returns / Refunds / Cancellations

You can return products purchased from us within 2 days of receiving the product. To return a product, please mail us at: contactbratsncuties@gmail.com

Return or Exchange Policy

RETURN PROCESS

  1. Mail us within 2 days of receiving the product so that we can verify and process for return or exchange.
  2. The order will be picked from your place and then we will ship the new in case of exchange or refund will be processed after verification of the received products.
  3. Refund will be the processed to the same mode of payment , in case of cash on delivery we will ask the mode of payment to pay the refund.
  4. Cod charge will not be refunded.
  5. All the original tags and packaging should be there.
  6. We only return in case wrong goods or defective or manufacturing defected goods are delivered .
  7. Whole order with all accessories will be refunded and not partial order.
  8. Make a video of the product while opening the packet so we can verify when you wish to return the product.

RETURN TIME
  • Contact us within 2 days to return or exchange the product
  • Mail us at contactbratsncuties@gmail.com to process the return.

    • RETURN OR EXCHANGE

    1. We offer both return and exchange on our products.
    2. There might be some exceptions.
    3. We only return or exchange in case you get the wrong product delivered.